Which will your reaction be if you bought a brand fresh smartphone and it was missing a major function, such as the charging port or a button or probably even the LED flash? Surprise, bewilderment, anger and maybe even manage a laugh? We bet one or all of those must have been the expression of this unlucky person that just got her brand new Xiaomi Mi 9 and found out it doesn’t have an LED flash.
Weibo user (@飞鸿弄晚) has posted images of her fresh Mi 9 that arrived without having an LED flash. It isn’t that the cutout for the LED flash is there however there is no LED, it is truthfully not there at all. All you have on the back are the triple rear cameras.
She did tag Xiaomi and few of its top executives in her article and the formal Xiaomi consumer service account responded to it saying she has been sent a private message. The item will most undoubtedly be replaced for her and she could obtain compensation for the troubles.
At the moment, we do not know if there are other owners who have this exact problem but notwithstanding, Xiaomi has to work on its top quality control checks before items are shipped out. It is not unusual for certain units from a mass manufactured item to be sub-par but the job of the top quality control team is to make certain those items do not deliver it out.